Alertise is a web-based platform that helps not-for-profit organisations run smoothly and effectively.

Legals and Advisory

Legals and Advisory (4)

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4 January, 2017

Security

Alertise Security Overview

Data-Centres

Your data is stored in data-centres that have multiple layers of security using a variety of technological and physical measures - we use data-centres that are certified to the International Standard for Information Security Management, ISO 27001.

Data Transmission

Your data is transmitted using HyperText Transfer Protocol Secure (HTTPS) / Secure Sockets Layer (SSL) encryption - we use industry leading 2048 bit RSA encryption.

Firewalls

We use industry leading firewall technology. Amongst other things, we protect against brute force attacks, malware and viruses, and from File, Code, and SQL injection. Our security system is monitored 24/7, is pro-actively managed, and is reviewed and updated as new threats emerge.

Your Data

You own your data. You decide what data you upload to Alertise and you can remove any of your data at any time. We will permanently delete all your data within one month if your account is cancelled or terminated.

Back-ups

Your data is backed up on a daily and weekly basis.

Your Users

You manage your Users of Alertise. You can add Users, remove Users, and you can change the privilege levels of your Users.

Passwords

Each of your Users has a username and a password. Alertise has a minimum password requirement that causes your Users to use strong passwords. Repeated use of incorrect passwords triggers a lock-out of a User’s account.

Confidentiality

Only specific members of our team can access your data, and usually only do so with your permission for support purposes.

Further information

For further information, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Alertise Terms of Service

These Terms ('Terms') are the standard terms and conditions for use of Alertise ('Service'). The Terms are an agreement between the users of the Service ('You') and Alertise Pty Ltd.

Alertise Pty Limited ('We') reserve the right to modify the Terms.

General

You are responsible for maintaining the security of your usernames and passwords.

You are responsible for the data and information ('Content') that you upload to The Service. You may not upload Content that:

  • is defamatory, obscene, indecent, hateful, discriminatory or inflammatory, or otherwise objectionable,
  • you do not have the right to, that infringes any patent, trade mark, trade secret, copyright, privacy, or other rights of any party.

You are responsible for your use of the Service. You may not use the Service:

  • to do anything that is illegal or that violates any applicable local, state, national or international law,
  • in a way that causes or may cause it damage, or harms its useability.

You understand that we:

  • transmit, store, index, and back up your Content,
  • use third party suppliers.

Intellectual Property

We claim no Intellectual Property rights over the Content that you upload to the Service. All the Content that you upload is and remains yours.

We own the copyright for the 'look and feel' of Alertise.

Service

The Service is provided to you on an 'as is' and 'as available' basis.

We reserve the right to modify or discontinue, temporarily or permanently, all or any part of the Service.

Fees

Our Fees are charged monthly in advance.

You will be charged at the start of the next billing cycle if you upgrade or downgrade your level of Service. There is no pro-rating of Fees when you downgrade or cancel your account between billing cycles.

Fees are exclusive of any taxes, levies and duties.

We reserve the right to change the Fees by notice to you at least one month in advance.

Cancellation and Termination

You can cancel your account for any reason at any time by email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Likewise, we reserve the right to cancel or suspend your account for any reason at any time, but before we do, we will provide you with reasonable notice depending upon the circumstances.

You will not be able to use the Service if your account is cancelled, suspended or terminated.

All your Content will be permanently deleted from the Service within one month of cancellation or termination of your account.

Limitation of Liability

Nothing in these Terms excludes or limits our liability which cannot be excluded or limited by the applicable law.

We do not warrant or represent that the Service will meet your requirements. We do not warrant or represent that the Service will be secure and be available.

We (including our directors, officers, and employees) shall not be liable to you for any direct, indirect, incidental, special, consequential, exemplary or any other damages, arising in contract, tort, or otherwise, including without limitation, any loss of profits, revenue, savings, contracts, business, goodwill, data, information, real or anticipated, for any reason, relating to your use or inability to use the Service.

Your use of the Service is at your own risk. You can choose to use or not use the Service. Our maximum liability to you shall be value of one month of our Fees. The Fees reflect this allocation of risk.

Governing law

This agreement is governed by the laws of the State of Western Australia.

Privacy Policy

Alertise is committed to protecting the privacy of our website users. In this policy we set how we will deal with your personal details.

Any information collected and stored, including cookies will be of the following kind:

  • Your visits and use of our website.
  • Information provided for the use of registering and/or subscribing to our website service.
  • Information provided for the business purposes, quotes, analysis etc.
  • Newsletters.

Website Visits

We may collect information about your visits to our website such as IP address, location, browser type, referral source, length of visit and number of page views. This information may be used to improve our website's usability and for marketing purposes.

Cookies are used on this website. A cookie is a text file sent by a web server to a web browser and stored in the browser. The file is then sent back to the server each time the browser requests a page form the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored by your browser on your computer's hard drive. The information we obtain from the cookie could be used to improve the website's usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.

Browsers usually will allow you to refuse cookies but this could have a negative impact on the usability of many websites.

Using Your Personal Data

Personal data submitted on this website could be used for the purposes specified in this privacy policy or in any relevant parts of the website.

In addition to the uses already identified we may use your personal information to:

  • Improve your browsing experience by personalising the website.
  • Send information (other than marketing communications) which might be of interest to you by post or email.
  • Provide other companies with statistical information about our users; however, this information will not be used to identify an individual user.

We will not provide any personal information to a third party unless you have given your permission.

Other Disclosures

In addition to disclosures already discussed we may need to disclose the following information:

  • Where a country's legal system requires us to disclose your personal information.
  • In connection with any legal proceedings or prospective legal proceedings.
  • In order to establish, exercise or defend our legal rights. (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  • Except as provided in this privacy policy, we will not provide your information to third parties.

International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

If you are in the European Union, information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

Security of Your Personal Data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted.

Policy Amendments

We may occasionally update this privacy policy by posting a new version on our website. It is in your interest to check this page regularly to ensure you are comfortable with any changes made.

Third Party Websites

Our website contains links to other websites. We are not responsible for the privacy policies of any third party websites.

Cookies

Some of the services we use such as Google Analytics, Clicky Analytics and addThis set cookies to allow us to gather anonymous data about your usage of our website.

Your Rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at $20.00 AUS).

You can request us not to use any of your personal details; you will usually ask in advance whether you agree to our use of your personal data.

These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Get A Clear View Of Your Organisation And The World Around You

To succeed you need to know what's going on inside and outside your organisation, Alertise makes that happen.

Collaborate with ease

Working with your team is a breeze with Alertise and you can access all your projects, messages and todos from a single sign on.

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Connect the strategy to action

Strategic plans succeed when they're connected to actions. Alertise makes that connection and turns your plan into reality.

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Watch your organisation grow

With Alertise the numbers that matter are only ever a click away. All your KPIs in one place, with you in control.

Learn More

You'll Be In Good Company

Southern Districts Support
Uniting
Intelife
Food Bank
Ishar
Westcare
Good Sammy Enterprises

Before we had Alertise, implementing our strategic plan and monitoring our organisational performance against the plan was cumbersome. Now, with this unifying cloud-based platform reporting that used to take days or weeks, now takes minutes.

Andrea Creado, CEO of Ishar

A strategic plan can fail without associated actions and easy access to KPI's. Tools such as Excel are OK but ultimately clunky. Alertise is a centralised repository where everything we need to roll out and monitor our strategy is in one place and accessible from anywhere, by everybody including our board.

Fran Ferreira, CFO of Foodbank WA

Before Alertise, running Intelife felt like flying at night, in the clouds with no instruments. Within three weeks of implementing the platform, I had the information I needed to improve the organisation and within 2 months we were transforming it.

Steve Edgar, CEO of Intelife Group

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